Refund and Returns Policy

Welcome to WANDERR! Your satisfaction is our top priority. Please read our refund and returns policy carefully to understand your rights and responsibilities regarding refunds and returns.

Refund Policy

We strive to ensure the highest level of satisfaction for our customers. However, if you are not entirely satisfied with your purchase, you may be eligible for a refund under the following conditions:
Eligibility for Refund:
The refund request must be made within 7days of receiving the product.
The item must be unused, in its original condition, and returned in the original packaging.

Process for Refund:
To initiate a refund, please contact our customer service team at wanderrjackets@gmail.com with your order details and reason for the refund.
Once your return is received and inspected, we will notify you about the approval or rejection of your refund request.
Approved refunds will be processed within 7business days and credited back to your original method of payment.

Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the return is due to our error.

Returns Policy

We accept returns under the following conditions:

Eligibility for Returns:
Returns must be initiated within 7days from the date of delivery.
The item must be in unused condition, with all original tags, manuals, and packaging intact.

Process for Returns:
Contact our customer service at wanderrjackets@gmail.com to receive a return authorization number and instructions for returning your product.
Ensure the return shipment is securely packaged to avoid damage during transit.

Return Shipping Costs:
Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

Eligibility for Exchange:
Exchange must be initiated within 7days from the date of delivery.
The item must be in unused condition, with all original tags, manuals, and packaging intact.

Inspection and Exchange:
Once your return is received and inspected, we will notify you about the approval or rejection of your request for an exchange or refund.
Approved exchanges will be processed promptly, subject to the availability of replacement items.

Contact Us
If you have any questions about our refund and returns policy, feel free to reach out to us at:

Email: wanderrjackets@gmail.com
Phone: 8310783574

We are here to help you and ensure your shopping experience is smooth and enjoyable!